Answers to your questions

You know the price before you get in the car. We do not use a taximeter — every ride has an agreed, fixed price.

We accept cash, card payment, and advance bank transfer. For business clients, we can issue an invoice.

Yes, we're happy to issue a proper invoice for business clients — just share your billing details when booking.

The fastest way is WhatsApp — tell us your route and time. You can also book by phone, daily from 6:00 to 22:00.

We recommend booking as soon as you know your flight details, but we're happy to accommodate last-minute bookings when a car is available.

Message us as soon as possible via WhatsApp — we're happy to adjust the date, time, or route to suit your plans.

We track your flight in real time, so the driver adjusts to the actual landing time. Waiting due to delays is included in the price.

Just share your flight number with us — we'll always determine the correct terminal, and your driver will pick you up at the right spot.

Your driver waits in the arrivals hall with a name sign, so you can easily find each other among the other passengers.

Yes, you can book your return trip from the airport together with the outbound ride, or separately at any time via WhatsApp.

We're available daily from 6:00 to 22:00. For arrivals outside these hours, contact us in advance — we can usually arrange early-morning or late-night transfers.

A standard vehicle takes up to 4 passengers with regular luggage. For larger groups or extra luggage, let us know in advance and we'll arrange a suitable vehicle.

We use comfortable sedans and estate cars in excellent condition, suitable for both airport transfers and longer journeys.

A short delay at hotel pickup isn't a problem — if you know you'll be late, let us know via WhatsApp and we'll work it out together.

We plan for one standard bag per person. If you are bringing extra luggage or sports equipment, let us know in advance via WhatsApp.

Yes, a child car seat is available on request. Please share the child's age or weight when booking.

Yes, small pets in a carrier or on a leash are usually no problem. Let us know in advance so we can prepare the car accordingly.

The Czech Republic and Germany are both in the Schengen Area, so there is typically no border check. We still recommend carrying a valid ID card or passport.